Nori Golf Online Store Return & Refund Policy
1. General Returns
We want you to be completely satisfied with your purchase. If you need to return an item, please read our policy carefully to ensure your item is eligible.
2. Return Eligibility
To be eligible for a return and a refund, your item must meet the following conditions:
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The item must be in its original, unused, and undamaged condition.
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The item must be in the original packaging.
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You must have proof of purchase, such as a receipt or invoice.
We do not issue refunds for products that have been used, are damaged, or are not in their original condition and packaging.
3. The Return Process
To initiate a return, you must first contact us at gm@norigolf.com.au or +61 07 5646 6704 to receive a return authorization.
Please note that the buyer is responsible for all costs associated with returning the item. We recommend using a trackable shipping service, as we cannot be responsible for items lost in transit.
4. Inspection and Refund
Once we receive your returned item, we will conduct a quality inspection. If the item is in new, undamaged, and satisfactory condition, we will process your refund. The refund will be issued to your original method of payment.
Please allow 7-14 business days for the refund to be processed and appear in your account.
5. Contact Us
If you have any questions about this policy or a return, please contact us at:
07 5646 6704
